Shipping & Returns Policy


Our current delivery timeline is about 5-10 working days. Some products have delay intimation mentioned on the product page itself, the timeline will not be applicable to them. Please note that any delays caused in delivery due to logistical issues are not in our control and we are not responsible for the same.

Return or exchange request will only be allowed within 5 days from the date of delivery. 

In case of a return, the amount will be refunded either to the original payment method used for the purchase or to the account details provided by you at the time of the refund request.

In case of exchange, if you select an item with a higher value compared to the item you're exchanging, we will ask you to pay the price difference. In case the value is lower, we will refund you with the difference.

Only after receiving our confirmation for the return, we will schedule a pickup for the order within 1-3 business days of placing the request with no additional costs. 

Usually we receive the product in 6-7 days. On receiving, within 2-3 days we will issue the refund or dispatch the exchanged product if all conditions are met.

If the item requested for exchange is not available, we will try to give you best possible alternatives or issue a refund for the same.

This process usually takes 10-15 business days. Once an order has been exchanged, it cannot be returned or exchanged again.

We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:

  • The item may be damaged during transit
  • Or there might be a manufacturing defect
  • Or that a wrong item is delivered to you

In such cases as given above, we will replace the item, provided that the request for replacement/ return of item is made within the stipulated time-frame as mentioned above. 

If the reverse pick-up option is not available at your location, you can self-ship the product(s) to us on the below mentioned address by any reliable courier service within 5 days of raising a return request. Please do mention the Order No. and Return ID on a piece of paper and place it in the packet.

Kindly address the package to the following Address:
282, Muktanand Nagar Goapl pura Bye pass tonk road, Jaipur. 302018